"Respectful dialogue, in the interest of searching for more complete truth, is considerably more productive than arguing for the purity of position." - Gerard Vanderhaar

Τρίτη 30 Αυγούστου 2011

State Services Authority : products : Developing Conflict Resilient Workplaces:
"Unresolved conflict can be costly for an organisation.
The Developing Conflict Resilient Workplaces Guide describes the features of a conflict resilient workplace – one where conflict is managed well, and not allowed to escalate. The guide leads people through a series of action steps to help reach their organisational goal.
The guide describes the features of a conflict resilient workplace – one where conflict is managed well, and not allowed to escalate.

It supports you to create a more positive workplace by suggesting how to build commitment to change, review current practice, identify areas for improvement, present options for change and evaluate success.

Much of the guide is diagnostic: it encourages you to ask questions about your organisation’s systems, values and behaviours to identify the most important issues to work on. As well, it gives practical tips for writing business cases and presenting options to senior management.
The guide is complemented by the Developing Conflict Resilient Workplaces - A report for Victorian public sector leaders."
Follow the above link in order to get free download of the relevant guide.

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